Returns & Exchanges

At ThinkPsych, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Log into your account or use our guest portal with your order number and email address to start the return process.

2

Prepare Your Package

Place the items in their original packaging, ensuring all tags and instructional materials are included to qualify for a refund.

3

Attach Shipping Label

Print the prepaid shipping label provided through our portal and securely affix it to the outside of your return parcel.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing