Returns & Exchanges
At ThinkPsych, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log into your account or use our guest portal with your order number and email address to start the return process.
Prepare Your Package
Place the items in their original packaging, ensuring all tags and instructional materials are included to qualify for a refund.
Attach Shipping Label
Print the prepaid shipping label provided through our portal and securely affix it to the outside of your return parcel.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing