Frequently Asked Questions

Everything you need to know about shopping with ThinkPsych

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.

Are your products safe for children?

Yes, all our products undergo rigorous safety testing and comply with international consumer product safety standards to ensure they are safe for all ages as specified on the packaging.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

How can I contact customer support?

Our support team is available Monday through Friday via email at support@thinkpsych.com or through our website's live chat feature.